1. Should Companies Allow Returns of Customized Goods? For companies that offer both standard and customized products, the complexity is elevated – not only do they need to consider the prices, costs, demand and returns for standard and customized products separately, but also the interaction between products. – Read More on INSEAD

2. Cartier and Tiffany are getting into AR to sell luxury to Gen Z: Virtual experiences might not lead to immediate sales, but if the experience is memorable, Gen Z consumers will make a mental note to purchase the product in the future. – Read more on MIT Review

3. Hong Kong loses luster as retail units go vacant and big brands look to China: “Most luxury retailers don’t think Hong Kong will return to the dizzy levels of 2014 when the market here peaked,” said Simon Smith, Savills’ senior director of research and consultancy in Hong Kong. – Read More on Reuters

4. With Gucci and Balenciaga Struggling, Kering Aims for a Reset: The French luxury group is seeking to rekindle interest as it falls further behind rival LVMH. Kering’s flagship brand, Gucci, has seen tepid sales even as rivals Louis Vuitton, Prada and Hermès prosper. – Read More on Bloomberg

5. Arbitration Clauses Help Resolve Disputes in the Fashion Sector: While dispute resolution decisions are rarely a top priority for fashion executives, arbitration clauses are being used more frequently to maximize efficiency and mitigate risk. – Read More on Bloomberg

6. How Google Became Cautious of AI and Gave Microsoft an Opening: “Google is struggling to find a balance between how much risk to take versus maintaining thought leadership in the world.” – Read More on the WSJ