Head of Growth (Full-Time, Remote)

Type: Full-time (remote, U.S.-based)
Compensation: $90,000–$120,000 base salary, plus benefits and potential equity participation
Start: Flexible

About The Fashion Law

The Fashion Law is a leading publication covering the intersection of retail, law, and business, serving attorneys, brand executives, and other industry professionals worldwide. We’re a small, focused team of three, which means you’ll work directly alongside the founder and the COO and have real ownership over what you build.

Overview: We’re looking for a Head of Growth to own and execute across our core revenue lines: courses, events, newsletters, subscriptions, and new initiatives. This is not a strategy-only role. We’re a small, focused team, and we need someone who will get their hands dirty, move fast, and execute alongside leadership. If you’re energized by thinking through a launch and then running it yourself, this role is for you.

What You’ll Own

Courses & Events
> Drive growth across our course and event offerings
> Own marketing, outreach, and enrollment strategy
> Identify opportunities to expand reach, grow revenue, and improve how we bring these products to market

Partnerships & Sponsorships
> Build and close sponsorship deals for our newsletters and events
> Identify and develop new partnership opportunities that monetize existing offerings

Subscriptions
> Drive subscriber growth through campaigns, partnerships, and outreach
> Identify and act on retention opportunities

New Initiatives
> Spot revenue opportunities as they emerge and move them from idea to execution

What Success Looks Like
> Courses and events are running on a clear calendar with strong enrollment
> Subscription growth is tied to your direct efforts
> You’re not waiting to be told what to do next; you’re bringing the plan

You’re a Great Fit If You…
> Are energized by execution, not just strategy; you’re the person who makes things happen
> Work well in a small, fast-moving environment where the job description is a starting point, not a ceiling
> Are a strong writer and communicator; a lot of this work involves copy, outreach, and customer-facing content
> Are organized and reliable; leadership will count on you to own things without constant check-ins
> Have some familiarity with professional, B2B, or niche media, legal, or education spaces
> Want to be a meaningful part of building something

Required Skills & Tools
> Experience running courses, events, or subscription marketing end-to-end
> Strong written and verbal communication skills
> Experience building relationships and closing deals
> Experience with email marketing tools, CRMs, and project management software
> Ability to manage multiple workstreams simultaneously without losing details

Nice to Have (Not Required)
> Familiarity with the retail, legal, or media industry
> Experience at a lean startup or founder-led company
> Background in consulting or client-facing advisory work

How to Apply
Please send your resume and a brief intro to info@thefashionlaw.com with the subject line TFL Growth Role – [Your Name] – 2026.

We encourage applicants to submit original work. Applications that are clearly AI-generated will not be considered. 

 

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Customer Operations Assistant (Part-Time, Remote)

Type: Part-time (remote, U.S.-based)
Hours: ~10-12 hours/week to start (flexible; may increase seasonally around conference time)
Compensation: $18–$23/hr, depending on experience

About The Fashion Law
The Fashion Law is a leading publication covering the intersection of fashion, law, and business, serving attorneys, brand executives, and industry professionals worldwide. We’re a lean, focused team, which means your work has direct impact and you’ll collaborate closely with leadership.

Overview
We’re looking for a Customer Operations Assistant to own day-to-day customer operations: primarily inbox management and subscriber operations. This role is ideal for someone who is extremely detail-oriented, self-directed, and energized by keeping systems running smoothly.

This is a part-time remote role that works well for a student or anyone looking for flexible, consistent part-time work. In terms of schedule, we’re looking for a couple of hours each weekday, mornings EST preferred, with some flexibility on timing.

Key Responsibilities

  • Inbox ownership + customer support
    • Own a shared inbox: triage incoming messages, draft responses in our voice, and ensure timely follow-ups.
    • Maintain a clean queue with clear status tracking so nothing falls through the cracks
  • Subscriber operations (billing, renewals, and access support)
    • Assist with invoicing and renewals coordination
    • Support subscription setup and troubleshooting
    • Keep internal trackers accurate and up to date
  • Mailchimp audience organization
    • Maintain Mailchimp audiences: tags/segments, list hygiene, basic troubleshooting
    • Support campaign coordination as needed (links, lists, send-checks)

What Success Looks Like (First 30–60 Days)

  • Inbox is organized, responsive, and consistently under control
  • Follow-ups happen without reminders; customers get clear, helpful replies
  • Renewals/invoicing tracking is accurate and up to date; discrepancies get flagged early
  • You’ve integrated into our workflows and communicate proactively

You’re a Great Fit If You…

  • Are exceptionally detail-oriented (names, dates, invoice terms, access issues, event logistics)
  • Write clearly and professionally, you’ll communicate directly with customers in our voice
  • Thrive working independently and take ownership of queues and task boards
  • Take notes during conversations; you implement what you hear and follow through without follow-up
  • Are the kind of person who builds a checklist before anyone asks and keeps things tidy on your own initiative
  • Surface issues and status updates proactively
  • Escalate intelligently: when something’s unclear, you ask the right questions and propose solutions

Required Skills & Tools

  • Google Workspace, especially Sheets (trackers, status updates, renewals coordination)
  • Project/task tracking tools
  • Clear, professional written communication
  • Strong customer support instincts (responsive, helpful, good judgment)
  • Ability to maintain clean, organized systems independently

Nice to Have (Not Required)

  • Mailchimp experience (audiences, tags/segments, list hygiene)
  • QuickBooks familiarity (invoicing support, basic billing coordination)
  • Experience supporting events (timelines, logistics, speaker/vendor coordination)
  • Bachelor’s degree or equivalent practical experience

How to Apply
Please send your resume and a brief intro (availability, time zone, and target hourly rate) to info@thefashionlaw.com with the subject line TFL Ops Role – [Your Name] – 2026

We encourage applicants to submit original work. Applications that are clearly AI-generated will not be considered.